Sales conditions

ARTESIA FARES AVAILABLE FROM THE 13th OF DECEMBER, 2009
Fare
name		ConditionsExchangeRefund
Before
departure		 After
departure
FlexiNoneYes before departure100% refund100% refund
Standard *Up to 7 days before departure for couchettes.
Up to 14 days before departure for sleeping cars.
Up to 3 days before departure for TGV.		Yes before departure100% refund50% of the purchase price
Flexi ChildOver 4 under 12 on train departure date.Yes before departure100% of the
purchase price		100% refund
Child *From 4 up to 11 included on trains departure date.
Up to 14 days before departure for couchettes.
Up to 45 days before departure for sleeping cars.
Up to 10 days before departure for TGV.		Yes before departure,
with penalty of 30%
of the purchase price		70% of the
purchase price		No refund
Depart + *
   (Go)		Any passenger.
Up to 14 days before departure for couchettes.
Up to 45 days before departure for sleeping cars.
Up to 10 days before departure for TGV.		Yes before departure,
with penalty of 30%
of the purchase price 		70% of the
purchase price		No refund
Pass 1 *Pass covering France and Italy :
Eurail Global Pass,
Eurail Selectpass (including France and Italy),
Eurail France-ItalyPass		Yes before departure100% of the
purchase price		No refund
Pass 2 *Pass covering either France or Italy :
Eurail Selectpass (including France or Italy),
France Railpass,
Eurail Italy Pass,
Eurail France-Switzerland,
Eurail France-Spain,
Eurail France-Italy,
Eurail France-Germany,
Eurail Benelux-France,
Eurail Greece-Italy,
Eurail Italy-Spain		Yes before departure100% of the
purchase price		No refund
Groups *Minimum 10 passengers travelling together.Up to D-30 :
penalty of 20%
From D-29 to D-8 :
penalty of 30%
From D-7 to D :
No exchange		Up to D-30 :
80% refund
From D-29 to D-8 :
70% refund
From D-7 to D :
No refund		No refund

* Tariff subject to limited availability.